In the following policy, JanusKS refers to the service offered by JanusKS Pty. Ltd. (the "Company" or "We") through the janusks.com website (the "Service"). This Privacy Policy explains (i) what information we collect through your access and use of our Service; (ii) the use we make of such information; and (iii) the security level we provide for protecting such information.
By visiting janusks.com and using the Services provided here, you agree to the terms outlined in this privacy policy.
Legal Framework
The Company is domiciled in Australia at the following address:
JanusKS Pty. Ltd., Monash Business Park, 21 Business Park Drive, Notting Hill, Victoria 3168, Australia
Data storage infrastructure is also located on servers throughout the world, and thus governed by the laws and regulations of those countries.
Data related to the opening of an account
Any email address provided to JanusKS is considered personal data as defined and protected by the Australian Federal Privacy Act.
Such data will only be used to contact you with important notifications about JanusKS, to send you information related to security, to send you an invitation link to create your JanusKS account, to verify your JanusKS account, or to send you password recovery links if you enable the option. We may also inform you about new JanusKS products in which you might have an interest. You are free, at any given time, to opt-out of those features through the account settings panel.
Data Collection
Our company’s overriding policy is to collect as little user information as possible to ensure a completely private and anonymous user experience when using the Service.
Service's user data collection is limited to the following:
Account creation: It is necessary to provide an email address for account identification, notification or password recovery purposes. It is not necessary to provide other personal information in order to create an account. The legal basis for processing is consent and you are free to remove that data in the account panel of your JanusKS account.
Communicating with JanusKS: Your communications with the Company, such as support requests, bug reports, or feature requests may be saved by our staff. The legal basis for processing is our legitimate interest to troubleshoot more efficiently and improve the quality of the JanusKS service.
IP Logging: By default, JanusKS does not keep permanent IP logs. However, IP logs may be kept temporarily to combat abuse and fraud, and your IP address may be retained permanently if you are engaged in activities that breach our terms and conditions (spamming, DDoS attacks against JanusKS infrastructure, brute force attacks, etc). The legal basis of this processing is our legitimate interest to protect our service against nefarious activities.
Payment Information: The Company relies on third parties to process credit card transactions so the Company necessarily must share payment information with third parties. The legal basis of this processing is the necessity to the execution of the contract between you and us.
Contact Form and Cookies
The janusks.com website does not use tracking or advertising cookies. Our contact form uses Google reCAPTCHA to block spam, which sets cookies and shares some data with Google. It only loads if you accept it, and you can change your choice at any time through the Cookie Settings link at the bottom of every page. Details you send through the form are stored in our customer relationship management system, so that we can reply to you.
Data Use
We do not have any advertising on our site. Any data that we do have will never be shared except under the circumstances described below in the Data Disclosure Section. We do NOT do any analysis on the limited data we do possess.
Data Storage
All servers used in connection with the provisioning of the Service are located in data centers around the world. They are owned and operated by top-tier Infrastructure As A Service (IaaS) providers. Data is ALWAYS stored in encrypted format on servers. Offline backups may be stored periodically, but these are also encrypted.
Right to Access, Rectification, Erasure, Portability, and right to lodge a complaint
Through the Service, you can directly access, edit, delete or export personal data processed by the Company in your use of the Service.
If your account has been suspended for a breach of our terms and conditions, and you would like to exercise the rights related to your personal data, you can make a request to our support team.
In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.
Data Retention
When a JanusKS account is closed, data is deleted from production servers after 30 days. Active accounts will have data retained indefinitely. Deleted data may be retained in our backups for up to 60 days.
Data Disclosure
We will only disclose the limited user data we possess if we are instructed to do so by a fully binding request coming from the competent Australian authorities (legal obligation). While we may comply with electronically delivered notices (see exceptions below), the disclosed data can only be used in court after we have received an original copy of the court order by registered post or in person, and provide a formal response.
Modifications to Privacy Policy
JanusKS reserves the right to periodically review and change this policy from time to time and we will notify users about changes to our Privacy Policy. Continued use of the Service will be deemed as acceptance of such changes.